FAQ

To avoid a $15.00 late cancel fee, class reservations must be canceled at least 12 hours before the start of class.

If you do not show up for class, a $29.00 no-show fee will apply. To avoid this charge, we highly recommend canceling your reservation in advance.

🔹 Please note: Late cancel and no-show fees are non-refundable.
🔹 If you're auto-enrolled from the waitlist, these penalties still apply—so treat your waitlist spot like a class reservation. If your plans change, remove yourself from the waitlist as soon as possible.

💡 Good news! You can remove yourself from the waitlist at any time without penalty.

Enjoy unlimited access to classes with a membership that fits your practice! Unlimited memberships are non-transferable and non-shareable but offer flexibility and convenience.

Membership Options:

🧘 Unlimited Mat – Access to mat + virtual classes | $160+HST per month (auto-renews)
🧘‍♂️ Unlimited Reformer + Mat – Access to reformer, mat + virtual classes | $250+HST per month (auto-renews)
🧘‍♀️ Annual Unlimited Mat – Mat + virtual classes for one year (no auto-renewal) | $1750+HST
🧘 Annual Unlimited Reformer + Mat – Reformer, mat + virtual classes for one year (no auto-renewal) | $2700+HST

✅ Membership activates upon attending your first checked-in class
✅ 30-day booking window to plan ahead
✅ Pauses available for illness or travel—just email info@torontoyogaco.ca with your start and end dates

Studio Policies:

• Late cancellations incur a $15+HST fee.

• No-shows are subject to a $29+HST fee.

• Waitlists are active—you may be automatically enrolled up to one hour before class.

• Doors lock at class start time. Please arrive at least 5 minutes early.

Have questions? Reach out to info@torontoyogaco.ca!

We offer flexible credit packages that never expire and can be shared or transferred—perfect for maintaining your practice on your schedule!

Available Packages:
🧘 Drop-In Credit – 1 class | $29+HST
🧘‍♂️ 5-Class Package – $140+HST
🧘‍♀️ 10-Class Package – $250+HST
🧘 20-Class Package – $400+HST

✅ Credits can be used for reformer, mat, or virtual classes
✅ Credits never expire
✅ Packages are shareable and transferable
🚫 No refunds

Booking & Studio Policies:

• You can book classes up to 30 days in advance.

• Late cancellations and no-shows result in a forfeited credit.

• Waitlists are active, and you may be automatically enrolled up to one hour before class—be sure to check your email!

• Doors lock promptly at class start time. Please arrive at least 5 minutes early to get settled.

Have questions? Email us at info@torontoyogaco.com!

Yes, please! To keep our space clean and comfortable, we kindly ask that all shoes be left in the foyer.

You're welcome to bring your own mat, but if you need one, we have rentals available for $3.00. Blocks, straps, and bolsters are provided in each class space.

For reformer Pilates classes, grip socks are required for safety. You can purchase or rent them at the studio.

We have a filtered water fountain with a bottle filling station for your convenience. Plus, enjoy a selection of delicious herbal teas from Genuine Tea—bring your favourite mug or use one of ours!

Wear anything comfortable that allows you to move freely—sweatpants, shorts, or leggings all work great! For restorative classes, we recommend layering up for extra warmth and comfort.

For reformer classes, grip socks are required for safety and stability. These can be purchased or rented at the studio.

We want you to feel comfortable and at home in our space! Here’s what you’ll find at TYC:

✨ Gender-neutral washrooms that double as change rooms
✨ Lockers (no lock needed!) for your belongings
✨ Complimentary tea bar stocked with Genuine Tea
✨ Filtered water station with a bottle filling station
✨ Bright and airy practice room for mat-based classes
✨ Reformer studio with six Allegro 2 Balanced Body Reformers

🌿 Summer Perks:
In the warmer months, enjoy our private outdoor yoga deck, complete with plenty of sun, an outdoor sound system, and twinkle lights for the ultimate vibe.

Come move, breathe, and unwind with us!

Finding parking is easy! There is street parking available right outside the studio.

🚗 Paid street parking is available nearby—check signage for details.
🅿️ Free parking on Sunday mornings until 1 PM—perfect for your weekend practice!

We recommend arriving a few minutes early to find a spot and get settled. See you in class!

Need assistance? Email us at info@torontoyogaco.ca—we’re happy to help!

If you're considering canceling due to cost, don’t cancel just yet! We offer sliding scale classes through our scholarship program. Fill out our online scholarship request to explore flexible pricing options. 💛

Our yoga deck is located at the back of the building. You can access it through the laneway between Glebemount and Woodington. See you outside! 🌿✨

Unfortunately, if you arrive late, the front doors will be locked, and you won’t be able to join the class. A late cancel or no-show penalty will apply.

To ensure a smooth start, please arrive at least 1 minute before class begins. Thank you for understanding!

Absolutely! Just add yourself to the waitlist, and you'll receive an email notification as soon as you're enrolled in the class.

💡 Important Reminder:

• Students can be automatically enrolled up to one hour before class starts—so we recommend treating waitlist spots like regular reservations.

• If you can no longer attend or don’t want to risk a last-minute enrollment, please remove yourself from the waitlist ASAP.

• Once enrolled, the late cancel and no-show policy applies. To avoid penalty fees, cancellations must be made at least 12 hours before class.

We appreciate your help in keeping things running smoothly! 🚀

Yes! We offer sliding scale options for our mat classes. Simply fill out our form HERE to apply and access flexible pricing. We’re happy to support your practice! 💛

Everyone experiences movement differently, so we encourage you to read class descriptions and, if needed, consult with your healthcare professional to find the best fit for you. Below is a general guide to our class levels, from less physically demanding to more challenging:

🌿 Gentle & Restorative:

• Restorative Yoga

• Yin Yoga

🧘‍♀️ Slow & Steady:

• Hatha Yoga

• Slow Flow

💪 Moderate Intensity:

• Morning Yoga / Vinyasa Yoga / Pilates Mat

• Foundational Reformer

🔥 More Dynamic & Strength-Based:

• Classic(ish) Reformer

• Reformer Mix

🚀 Higher Intensity & Athletic:

• Cardio Jump Reformer

• Vinyasa 2-3 / Repeater / Athletic Reformer

Rest assured, our teachers are well-versed in offering modifications to suit different needs and abilities. If you have any injuries or concerns, we encourage you to chat with your teacher before class. And always remember—we are just guides, but your body is the best teacher! 💛

Toronto Yoga Co. is not an accessible studio. Our space is not street level and requires navigating stairs to enter the building. Additionally, there are stairs leading to the change rooms, washrooms, and mat room.

We recognize that this may be a barrier for some and sincerely apologize for any inconvenience. If you have any questions about accessibility or need assistance, feel free to reach out at info@torontoyogaco.ca. 💛

If you’ve arrived at the front door for an in-person class and find it locked, one of two things may have happened:

1️⃣ You’re a little early! Our front doors open 15 minutes before class starts, so hang tight, and we’ll see you soon.

2️⃣ You’re a little late. Once class begins, the doors lock for safety and to ensure a distraction-free experience for everyone. Unfortunately, late arrivals won’t be permitted in, and a late cancel or no-show fee will apply.

We recommend arriving at least 5 minutes before class starts to get settled in! 💛